AI = Software + Services?

A case study of C3.ai

I have been waiting for a pure-play artificial intelligence (AI) company to file for an IPO to get an in depth look at the company’s business model and how varied it is to traditional software products. My interest lies in trying to understand the impact of the long tail of AI on the company’s business model and financials. I had written about this topic earlier in a couple of previous posts. The first offered a glimpse on how building AI products is fundamentally different than traditional software. The second focused in part of the complexities of adapting…